Shared water connections

Historically, it was quite common for properties to be on a joint/shared supply pipe where one pipe from the main serves multiple properties. Separating a supply involves the existing private supply pipe being disconnected, and a new supply laid with a new connection to the mains.

Please note, if you separate your supply, unless everyone on the shared supply also gets new supplies, the original shared supply will still be in use and your neighbours will still require rights to the pipework even if it runs under your property.

You might choose to separate the water supply when:

• You’re experiencing lack of water pressure or flow which could be due to leakage
• Existing pipes need an upgrade, especially if they're made of copper, lead, or galvanised metal
• Your current set up has been deemed unsuitable for metering and you want to be billed based on usage (please note that we are unable to install sub meters)
• Your property currently shares a private water supply with others, and you'd like your own. 

It is mandatory to have individual separate water supplies when:

• You’re constructing new properties that can be occupied separately
• You're dividing a single property into multiple properties, e.g. internal conversion
• Parcels of land become separately occupied due to the recent sale of sections from a larger premise. It is not permissible for properties or water fittings (such as animal troughs) on either side of the boundary to remain connected to the same water supply after the sale